Policies

Product Guarantee

If, for any reason, you are not completely satisfied with our products please inform us and we will respond to your concern immediately.

If any of your product has been damaged in shipping, please follow these guidelines:

• Notify us within 24-hours of receiving your product of the damage. Notification after 24-hours voids any replacement guarantee.
  
  
• Either call us directly at 570-836-5035 or send an email to emcclain@smcclainstone.com.
  
  
• Include your order / invoice number, the date
  ordered, your name, and address, and your e-mail address. You will find these on your printed invoice as well as the email invoice that was sent to you.

We will do everything in our power to make sure you receive satisfaction but we must follow certain guidelines. Thank you for helping us to be a better company.

Privacy Policy

This privacy statement discloses the practices for smcclainstone.com.

To demonstrate our commitment to your privacy, this statement notifies you of:

• What information is collected from you through this web site or from third party personal identification.
  
  
• Who collects the information.
  
  
• How we use the information.
  
  
• Who we may possibly share the information.
  
  
• What your choices are in regards to collection, use and distribution of your personal information.
  
  
• What security procedures are in place to protect you from loss, misuse, or alteration of the information under our control.
  
  
• How you can correct any inaccuracies in any information.
  
  
• If we're not abiding by the rules that we've set forth, your options for letting us know by contacting us at 570-869-1871 or e-mailing us at info@smcclainstone.com.

Information Collection and Use

S. McClain Stone Co. web site is owned and operated by S. McClain Stone Co. The information obtained from this web site will not be shared, sold, rented, or given away to any third party vendors. Information is collected at several different points on the smcclainstone.com web site.

Registered Members

In order to become a registered customer, you must first complete the registration form. During the registration process, personal information is required, such as name and email address. This information is used solely to reward loyal customers for their business. By becoming a registered member, you are able to take advantage of special offers we make available to only registered members about new promotions, sales, etc. In addition, by becoming a registered member, it is easier to make purchases online.

Orders

We require specific information on our order form such as name, shipping address, and financial information such as credit card number, expiration date, and so forth. We use this information for billing purposes and to fill our customer's orders. If we have trouble processing your order, the contact information provided allows us to get in touch with you and expedite the order process.

Cookies

A cookie is a piece of data stored on the hard drive of your computer, containing information about you. Using a cookie is in no way linked to any of your personal information or identification while you are using our site. Once your browser is closed, the cookie terminates and ceases to exist. By accepting a cookie from our site, you will not have to log in your password more than once, saving you time while you browse our site and enter different sections. However, if you reject the cookie, you may still use our site but will have to log in every time you enter a log in area and may be limited in some areas of the site. Cookies help us track and target the interests of our customers so that we are better able to suit your needs, requirements, and preferences.

Log Files

We use IP addresses to analyze trends, administer the site, track user's movements, and gather broad demographic information to summarize use of the web site. IP addresses are not linked to personal identification information.

Sharing

We never share any of the personal identification information or the information regarding your order with any third parties. However, this information combined with other information may be used for our purposes such as making our marketing efforts more efficient.

Links

From time to time, smcclainstone.com may contain links to other web sites. Please be aware that we are not responsible for the privacy practices or the content of the other sites. We encourage users to be aware that when they leave smcclainstone.com they should read the privacy statements of each and every web site that collects personal identification information. This privacy statement applies solely to the information collected on this web site.

Security

smcclainstone.com takes every precaution to protect your personal identification information. When you submit sensitive information via the web site, we protect your information both online and offline. Please read our secure purchasing measures.

Correcting or Updating Personal Information

If your personal identification information changes, such as your zip code, or if you no longer desire our products, we try to provide a way for you to correct, update, or remove your personal information. This can usually be completed in your My Account section of the web site or by emailing us at emcclain@smcclainstone.com.

Opt-In and Opt-Out

You may opt-out of receiving any marketing information or newsletters from us simply by sending an email to emcclain@smcclainstone.com.

Notification of Changes

If at any time in the future we decide to change our privacy policy, we will post those changes so users are aware of what information is collected, how it's used, and under what conditions, if any, we disclose it. If at any point we do decide to use personal identification information in a manner different from what is stated at the time it was collected, we will notify you by email. At that time, you have the choice as to whether or not whether we may use your information in the different manner. We use information in accordance with the privacy policy under which it was collected.